At Intoxalock, we strive to be the easiest to work with. We understand that this is a tough time, and we want to help you through it, every step of the way. Our customer service representatives are committed to serving our customers and partnering with them to get back on the road.
Download the Intoxalock Customer App
We believe in ensuring you have the highest quality service – so we created the industry’s first mobile app to help you manage your Intoxalock account. Download the free Intoxalock mobile app today.
No other interlock provider offers a self-service mobile app!
More features, easy to use and everything you need at a glance.
Contact our team online 24/7
If you are unable or would prefer not to call, we offer you immediate online services. Our customers can fill out a contact form
, and one of our dedicated customer service representatives will respond to you.
As one of our customers, you can easily log into your MyAccount
and select customer chat to get started chatting online with one of our customer service representatives. If you have questions and are more likely to text, the chat option is a convenient feature that allows you to message back and forth with a customer service representative with any questions you have.
MyAccount is a resource for those using an Intoxalock IID. Within MyAccount, there are several helpful videos that teach you more about your device and common problems. If you currently lease an Intoxalock IID but do not have a MyAccount login, sign up here
We offer bilingual services for Spanish and English. Fill out a contact form or call us today for information en Español.
At Intoxalock, we know that having to get an IID is unexpected, so we try our best to make it as affordable as possible. See our pricing FAQs
. We offer discounts and promotions
in many different states, and in some states we even offer financial assistance
if needed. As an added bonus, if you refer friends
to use Intoxalock as their ignition interlock device provider, you may be eligible to receive discounts.
How to use your ignition interlock device?
Where can I find an Intoxalock calibration location?
We have more than 4,500 Intoxalock locations for your convenience, including installation, calibrations and other services. Find a location.
How do we use and protect customer information
Data policy: our data policy shows what data we collect from you and how it is used.
Call us 24/7
Although our support section offers answers to the most frequent questions, if you have a more complicated question or are experiencing an issue that hasn’t been addressed above, we offer 24/7 support through customer service, including bilingual services for Spanish speakers. To speak to a representative, call (844) 535-0260