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Get back on the road with the highest-rated interlock device.

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Contact Our Interlock Customer Service

Our customer service representatives are here to help you every step of the way.

New Customers

Call us at 888-283-5899 to get help from one of our representatives.

Call 888-283-5899

Existing Intoxalock Customers

Recently installed an Intoxalock device or an existing customer? 
We're here to help! Call us now 844-535-0260.

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How to Videos

Learn how to properly use your ignition interlock device.


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Manage your Intoxalock account, chat with a representative, and access helpful ignition interlock device resources. 

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Frequently Asked Questions

How do I contact Intoxalock?

We offer 24/7 customer service support, including bilingual services for Spanish speakers. To speak to a representative, call 844-535-0260.

For our customers, you can easily log into your MyAccount and select customer chat to get started chatting online with one of our customer service representatives. If you have questions and are more likely to text, the chat option is a convenient feature that allows you to message back and forth with a customer service representative with any questions you have.

Does Intoxalock offer any discounts or special pricing?

We know that having to get an IID is unexpected, so we try our best to make it as affordable as possible. We offer discounts and promotions in many states, and even financial assistance in some. As an added bonus, if you refer a friend to use Intoxalock, you may be eligible to receive discounts. 

What are the ignition interlock device requirements in my state?

Interlock device laws vary by state. Many states can require an IID if you've been convicted or arrested for drunk driving. To learn the specific DUI laws and ignition interlock policies in your state, visit our state requirements page. Intoxalock state specialist can also answer your questions.

How can I find an Intoxalock location near me?

We have more than 5,000 Intoxalock locations around the country for your convenience, including installation, calibration, and other services. Find a location near you.

Download the Intoxalock Mobile App

We believe in ensuring you have the highest quality service, so we created the industry’s first mobile app to help you manage your Intoxalock account. Download the free Intoxalock mobile app today!

Download the Intoxalock App on the Google Play Store Download the Intoxalock App on the Apple App Store

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