Stuck with the Wrong Ignition Interlock? Here’s How to Switch IID Provider
Picture this: John’s just like you. He has a DUI conviction, accepts his ignition interlock device requirement, and feels determined to finish the program without setbacks. At first, everything is going fine with the provider he chooses - until reality hits.
His IID begins acting up, randomly locking him out even though he had not been drinking.
Phone support is a nightmare, with endless hold times and unhelpful answers.
And every month, surprise charges pop up on his bill.
John worries he’ll miss out on graduating from the IID program, which could cost him his license and extra money.
John’s stress grows with every rough day. He wants to switch ignition interlock provider but has no idea if that is even possible. He wants something easier and reliable, and to find a provider who cares about helping him succeed.
If John’s story sounds familiar, know this: you are not stuck. You can switch ignition interlock provider. It’s easier than you might think, and choosing the right provider can make all the difference.
For immediate assistance on how to change ignition interlock providers, call our Intoxalock State Specialists at (888) 283-5899. With more than 5,500 nationwide service center locations, we can find the right solution for you. The following blog is for informational purposes only and does not constitute legal advice.
Why Consider Switching IID Providers?
Changing your ignition interlock provider is more common than most people think. Many drivers start out hopeful with their first IID, only to quickly run into avoidable problems.
Common Issues with Current Providers
- Device lockout: An IID prevents you from driving if it detects alcohol on your breath. If your device malfunctions, it might lock you out even if you've consumed no alcohol, stopping you from getting to work or social events on time.
- Lack of power: If your IID has an electrical issue or a power problem, it might not turn on when you need to use your vehicle.
- Battery problems: For an IID to work as intended, your vehicle's battery must have a strong charge. If it doesn't, the IID might fail when you need it most.
- Compatibility issues: If you drive an older vehicle, your current IID may not work with the starter. This can prevent you from starting your vehicle.
- Reporting challenges: In some cases, an IID provider doesn't submit its reporting logs to the state. This puts drivers at risk of violating their state IID requirements.
When it feels like your IID is working against you, learning how to switch IID provider can save you a lot of headaches. Reach out and tell us your story. We’re the #1 ignition interlock provider and we’re here to help.
Benefits of Choosing a New Provider
When you change ignition interlock providers, you can finally:
- Get a user-friendly device that you can depend on
- Enjoy faster, clearer customer service whenever you need it
- Trust that your logs will be reported on time so you can stay on track
- Access payment plans that fit your budget
- Easily find a nearby service location, no matter where you live or work
Switching to a new provider can set you back on the course to successfully completing your IID requirements.
Ignition Interlock Provider Comparison
Not all IID companies are created equal. Here’s how Intoxalock stacks up against the rest:
| Feature | Intoxalock | Smart Start | LifeSafer | Guardian |
|---|---|---|---|---|
| Locations Nationwide | 5,500+ (largest network available) | Fewer than Intoxalock | Less than half of Intoxalock | Some, limited in some states |
| 24/7 Customer Service | Yes | Yes | No | Yes |
| Device Size/Usability | One-button, LED, easy to grasp and use | Bulky, multiple blow patterns | Smallest, easy to use | Small, rugged |
| Transparent Pricing | Quotes include installation costs, Device Protection Plan, financial aid may be available | Flexible options, auto-pay, financial aid may be available | Competitive, focus on value, financial aid may be available | Month-to-month, financial aid may be available |
| State Certification | 46 states, largest network of certified states | 49 states, fewer locations than Intoxalock | 48 states | 10 states |
Want help comparing your current ID provider to Intoxalock? Call our State Specialists at (888) 283-5899.
Steps to Switch Your Ignition Interlock Provider
If you want all the benefits of an ignition interlock device without the hassle, follow these steps to switch providers.
1. Notify Your Monitoring Authority
Notifying your monitoring authority helps you follow your state's IID requirements. Depending on your location, your monitoring authority might be the state DMV, a probation officer, or a local court clerk.
When contacting the monitoring authority, tell them you intend to switch IID providers. Ask if there are specific steps to follow before removing your device.
Write down the date and time of your call, along with the representative's name and other information. If you have to follow up, having a record of your initial call can help you save time.
2. Schedule Removal of Current Device
Before you can install a new device, you need to schedule removal of the current one. To do this, contact your IID provider and ask them to schedule an appointment.
You may need to provide an affidavit or another legal document indicating you have permission to remove the device. If your monitoring authority requires this type of paperwork, make sure you have this prepared before the appointment.
3. Install New Device with Intoxalock
Book your installation with Intoxalock. With 5,500+ ignition interlock device locations nationwide, including weekend and evening appointments, you’ll find a spot that fits your schedule.
We have installation locations in 46 states, so you can rely on our team of experts to install your IID device quickly and correctly. Start the process now with one call: (888) 283-5899.
Pro Tip: Have a friend with a valid license help you drive your vehicle to and from removal and installation.
Why Choose Intoxalock?
When you do an ignition interlock device provider switch, you deserve real results. Here’s why drivers nationwide pick Intoxalock:
User-Friendly Devices
- Simple, one-button operation
- Easy-to-read display
- Bilingual options (English/Spanish)
- Meets or exceeds all state requirements
Nationwide Service Centers
- Largest IID network with more than 5,500 locations
- Certified in more than 46 states
- Installs available almost anywhere, on your schedule
- Mobile service options in many areas
24/7 Customer Service
- Real people, every hour, every day
- Fast answers to keep you compliant
- Help via phone, app, or website
Transparent Pricing
- Straightforward, affordable pricing
- Device Protection Plan covers you for accidental damage, car accidents, or theft
- Financial aid may be available
- Payment plans that work with your paycheck - monthly or bi-weekly
Ready to switch? Call (888) 283-5899 day or night and start your ignition interlock provider switch the right way.
Time to Switch Ignition Interlock Provider? Get the Help You Deserve
Don’t be like John. You don’t have to struggle through one more day with an ignition interlock provider that doesn’t put your needs first. Switching providers is your right and could be the most important move you make to stay compliant, graduate from your program, and finally put your DUI in the rearview mirror. Stop letting frustration or fear slow you down. Intoxalock is ready to help you switch ignition interlock provider and get your freedom (and peace of mind) back. Call today (888) 283-5899!
FAQs About Switching IID Providers
Will Switching Providers Affect My Compliance?
Switching providers can affect your compliance status if you don't tell your monitoring authority. To avoid compliance issues, state your intent to switch providers. Check with your monitoring authority. Make sure you complete all required paperwork before your IID removal appointment.
Are There Any Fees for Switching IID Providers?
There may be costs associated with changing your IID provider. Some companies charge a fee for ending your contract early. You may also have to pay a removal fee before your current provider will remove an IID. Once you choose a new provider, you must pay an installation fee before getting your new device.
How Long Will Switching Interlocks Take?
The exact length of the switching process depends on which IID provider you currently use and which one you want to start using. If you have an older vehicle, it may also take your new provider more time to install an ignition interlock device.
