Interlock Customer Support here for you 24/7

At Intoxalock, we strive to be the easiest to work with. We understand that this is a tough time, and we want to help you through it, every step of the way. Our customer service representatives are committed to serving our customers and partnering with them to get back on the road.

We believe in ensuring you have the highest quality service – so we created the industry’s first mobile app to help you manage your Intoxalock account. Download the free Intoxalock mobile app today.

No other interlock provider offers a self-service mobile app!

More features, easy to use and everything you need at a glance.

If you are unable or would prefer not to call, we offer you immediate online services. Our customers can fill out a contact form, and one of our dedicated customer service representatives will respond to you.

As one of our customers, you can easily log into your MyAccount and select customer chat to get started chatting online with one of our customer service representatives. If you have questions and are more likely to text, the chat option is a convenient feature that allows you to message back and forth with a customer service representative with any questions you have.

MyAccount is a resource for those using an Intoxalock IID. Within MyAccount, there are several helpful videos that teach you more about your device and common problems. If you currently lease an Intoxalock IID but do not have a MyAccount login, sign up here.

We offer bilingual services for Spanish and English. Fill out a contact form or call us today for information en Español.

If you’re an attorney seeking assistance for a client, please contact our Affiliate Support team or complete our Attorney Contact Form to receive assistance from our Affiliate Support team.

At Intoxalock, we know that having to get an IID is unexpected, so we try our best to make it as affordable as possible. See our pricing FAQs. We offer discounts and promotions in many different states, and in some states we even offer financial assistance if needed. As an added bonus, if you refer friends to use Intoxalock as their ignition interlock device provider, you may be eligible to receive discounts.

On our FAQ page, we answer some of the most frequently asked questions that come up while using our devices. For basic information about what an ignition interlock device is, or questions regarding the process of installing or removing a device, please see our quick and easy guides complete with resources and videos. In some states, we have service centers that will come do a device installation wherever you are, referred to as a mobile installation. If you have any problems or need your vehicle repaired while leasing, make sure to report the services and repairs on MyAccount.

If you have any questions or need visuals, our how to videos give thorough descriptions and show you how to operate your device.

We provide step-by-step instructions on how to pass a breath test using your ignition interlock device.

If you have questions about using your device, please see our how to use your device page or the device help page. We also provide information about how to protect your car battery as well as how to protect your device during cold weather.

See more information for BAIID devices.

We have more than 5,000 Intoxalock locations for your convenience, including installation, calibrations and other services. Find a location.

To better protect our customers and visitors to our blog and website, we follow in-depth privacy, data, and terms of use policies. These policies are kept up-to-date and can be found through the links below or in the site map of this website.

Privacy policy: our privacy policy explains what protections you have when using our services.

Data policy: our data policy shows what data we collect from you and how it is used.

Terms of use: our terms of use is what you agree to when using any one of our sites or affiliated sites.