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Watch ignition interlock reviews and hear real customers talk about their Intoxalock device

This video highlights real Intoxalock customers talking about their ignition interlock device and driving under the influence (DUI) experiences. At Intoxalock, we are committed to helping people through some of the roughest times of their lives. As heard in this video, customers appreciate the affordability, superior customer service and ease of use Intoxalock offers.

Why customers choose Intoxalock

Our experience

We have over 20 years of leadership in the ignition interlock industry

  • Reliable: The first company to use fuel cell technology, making us the most reliable in the industry
  • Convenient: Largest service center network with over 1,800 locations nationwide
  • Coverage: State-certified installer in 40 states, and voluntary provider in all other states
  • Accredited: We have earned an A+ Rating with the Better Business Bureau and a 4.5 star rating on Trustpilot.com

Intoxalock customer service and support

Our agents are here to help you. At Intoxalock, you will always be treated with patience and respect. We know a DUI is an emotional experience and many people feel shame, embarrassment and fear. Our state specific representatives help you to understand your state's requirements to regaining your license as fast as possible. We provide a road map of the steps you need to take and give you support when you need it most.

  • Knowledgeable: State-specific experts who understand YOUR state’s regulations
  • Technical support: 24/7 English/Spanish support to help anytime YOU need us
  • e-Chat: Correspond with one of our customer service e-chat experts when it is convenient for YOU
  • Online accessible: Watch user videos, pay bills, order calibrations and track shipments
  • Helpful: We handle getting all necessary reports to the state and/or monitoring authority

Ignition interlock
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