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Tennessee ignition interlock customer ratings & reviews

Intoxalock is a top rated ignition interlock providerIntoxalock has the largest ignition interlock installation network in the United States with over 1,800 locations and we pride ourselves on helping customers to live and drive responsibly and will walk you through Tennessee state laws. We are committed to our 24/7 customer service availability and no complaint goes unanswered. We are proud to say that 85% of our customers said they would recommend us to their friends or family*. 

Read Intoxalock reviews from Tennessee customers about their ignition interlock and alcohol monitoring devices:

"He (Frank) took care of me the whole way. Wouldn't want another guy working my case than him!" –Juan, TN, 1/5/2016

"I have been dealing with Lissa who has been wonderful. She is a great asset to your company." –Marissa, TN, 12/10/2015

"The morning of my court date I called Richard at 8:55 a.m. No later than 3 p.m. that afternoon he had insured I had an appointment for the interlock install. Richard was outstanding. His professionalism, dedication, recognition of me as a person, and desire to do his job well spoke very highly of him as well as your company. Thank you very much." –Kasey, TN, 12/4/2015

"The service was great, and while this is not a product I wanted to have, getting it was easy and the provider was understanding, respectful, and courteous. For anyone who has to go through this process to get their license, I strongly recommend Intolxalock as they will do everything they can to help you out." –Christina, TN, 11/30/15

"Service was great. Thank you very much." –Franklin, TN, 11/18/15

"JOB WELL DONE! Company very professional and explained process thoroughly. Pleasant experience. Julie was awesome!" –Terry, TN, 11/7/15

"Customer service made this a painless process! My customer service rep, Lissa, was with me from start to finish. She explained every step of the process, explaining exactly what docs Intoxalock would need from me, seeing that I got my equipment and install appointment. I was under a time crunch and she went above and beyond for me, being available for my questions and shepherding the process all the way through!" –Amy, TN, 11/4/15

"Made it easy and fast, great company" - Ashley, TN, 10/22/15

"Nick was super helpful and knowledgable! He made my bad legal experience better!" - Brittany, TN, 10/07/15

"Selina was a big help. Not only went over all the procedures but also answered all my questions. And I had quite a few. She also called her compliance officer in the state that I live in to get an answer to a particularly hard question for anyone to answer. Great overall experience. Would definitely recommend them someone else in the same situation." –Thomas, TN, 9/16/15

"Intoxalock's customer service reps were so great and easy to deal with it made this experience so much easier. Thanks!" –Joshua, TN, 9/11/15

"I'm very satisfied with the provided customer service. All of my questions were answered appropriately and in a timely manner." -Mary, TN, 7/31/15

"Jeff was awesome! Very personable and worked with me to get this done!" -Ashley, TN, 6/27/15

"When I called to get the process started, the saleswoman was very knowledgeable and super friendly. She answered all questions I had and even called me back to make sure I didn't have any others questions or concerns." -Daniel, TN, 6/17/15

"I had a great experience with Jeff. He answered all my questions, most of them even before I had a chance to ask them. He was super friendly and didn't make having an interlock installed in my car an embarrassing experience. I called and he replied within the hour. Overall, good experience with the company." -Amanda, TN, 6/3/15

"This was very easy to do the rep pretty much did everything for me." - Elizabeth, TN, 5/15/15

"Intoxalock helped get everything setup for [Ignition interlock device] installation. The salesperson, April, was very helpful." -David, TN, 5/15/15

"Robert really helped out and went above and beyond to help and set everything up in a nice, smooth, diligent manner. Thank you!" -Adam, TN, 4/9/15

"Easy and quick." -Chase, TN, 4/2/15

“Good customer service. Luke was my rep. I was on a time schedule, only a few days to get unit installed because of having to travel for work. He helped with getting unit [ignition interlock device, IID, car breathalyzer] overnighted to install location and got me an appointment to get unit installed on short notice. Thanks.” –Garrett, TN, 3/18/15

"I had a good experience with Intoxalock. Dustin was very friendly and did everything he could to get the device put in my car. He kept in contact with me during the whole process." -Richard, TN, 3/24/15

“Interlock device- very helpful! Great experience!” –Melissa, TN, 2/25/15

“Interlock device [ignition interlock, IID, BAIID, car breathalyzer, interlock system]- very helpful! Great experience!” –Melissa, TN, 2/25/15

“Very helpful. Richard was very prompt and polite. He made good for an easy experience.” –Brian, TN, 2/13/15

“Getting an Intoxalock - Selena was very professional and very helpful. It was a pleasure!” –Robert, TN, 2/11/15

“Excellent. Very helpful and knowledgeable. Highly recommended.” –Kenneth,TN, 2/4/15

“Rob is great! Very nice and personable, not like talking to a machine at all.” –Katherine, TN, 2/3/15

“Very informative. My experience with Intoxalock was great! Melissa helped me over the phone with sincerity. She answered every question well.” –Stephen, TN, 2/3/15

“Intoxalock. Great experience and Lissa in Iowa was extremely nice and professional, she needs a raise.” –Robert, TN, 1/16/15

“Excellent customer service. My sales associate was very prompt and professional and followed up with me. He knowledgeably answered all of my questions and was very accommodating. Overall this was a very pleasant experience.” –Stephen, TN, 1/14/15

“Awesome customer service! Although the circumstances of being required to have an interlock device [Ignition interlock device, car breathalyzer, BAIID, IID] put in your car are less than ideal, I have had a great experience dealing with Intoxalock! Paulina is my rep and has answered all of my questions in a timely and professional manner! She has been great! –Holly, TN, 12/29/14

“Intoxalock was very pleasant and easy to work with. Jerrica at Intoxalock was extremely helpful, informative, and very pleasant to work with. I thought her attention to detail in getting everything set up was excellent.” –Michael, TN, 11/26/14

“Works well. [Ignition interlock] Installation doesn’t compromise vehicle wiring. Works as stated. No complaints.” –Richard, TN, 11/21/14

“Great customer service. I have just ordered my Intoxalock [ignition interlock device, IID, car breathalyzer] and so far my experience has been good. Customer service was good.” –Victoria, TN, 11/20/14

“Outstanding customer service and information supplied. Brian did a tremendous job of walking me through the process and answering all my questions. He provided outstanding customer service. He is an asset to your company.” –Joseph, TN, 10/29/14

Read more Intoxalock ignition interlock reviews & ratings:
Device | Intoxalock vs competition | Customer Service | Voluntary use | Installation locations

*Based on reviews and ratings from Trustpilot.

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