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Massachusetts ignition interlock customer ratings & reviews

Intoxalock is a top rated ignition interlock providerIntoxalock has the largest ignition interlock installation network in the State of Massachusetts and we pride ourselves on helping customers to live and drive responsibly abiding by state laws. We are committed to our 24/7 customer service availability and no complaint goes unanswered. We are proud to say that 85% of our customers said they would recommend us to their friends or family*. 

Read Intoxalock reviews from Massachusetts customers about their ignition interlock and alcohol monitoring devices:

"Outstanding customer service, product knowledge was helpful. Frank went out of his way in helping me." –Norma, MA, 12/29/2015

"Every question I asked was answered and if he did not know it I was on hold for brief moments." –Kazier, MA, 12/22/2015

"Very good customer service. Lavender is a sweet heart" –Cory, MA, 12/10/2015

"My experience with brandy lessened my anxiety. I now feel supported and comfortable calling intoxalock with any further questions or concerns. Thank-you." - Henry, MA, 10/7/15

"Lavender was very easy to understand. She made the situation very comfortable and easy. Any questions I had (which were minimal) were easily explained. Wish all services were this easy and quick." –Kevin, MA, 9/30/15

"He was very helpful! And helped me with everything!" -Nathaniel, MA, 7/15/15

"I must confess that I had called a competitor prior to Intoxalock and I got cold service and voicemail boxes. I felt the service at Intoxalock was warm, friendly, and helpful. Courtney (my representative) identified with my issue and fulfilled my [ignition interlock device] requirements in a professional and prompt manner. Even though the computers kept freezing she maintained a sense a humor with calmness and class. Thank you so much for easing some of my frustrations during this difficult process! I will highly recommend your company!" MA, 6/12/15

"Your sales rep (Jeff) was very helpful." -Daniel, MA, 5/21/15

"Very professional"-William, MA, 4/7/15

"So happy with the service at Intoxalock. The two representatives I had were both super helpful and informative about the [ignition interlock] device and process. They were really nice too!! What a breath of fresh air through this hard process."-Brenna, MA, 4/1/1

"Today I had the pleasure of speaking with John. John was such a professional and made my experience an easy one. It's embarrassing that I had to make this call due to my poor judgements drinking and driving, but after speaking with John and listening to how this program works. He help make a difficult situation a little less of a difficult one. From the beginning to the end of our call. John treated me with respect and didn't prejudge me because of a bad decision. John, I want to thank you for your professionalism."-Scott, MA, 2/14/15

"This is my first time going thru this process. I had perfect customer service from Jerrica. She walked me thru the whole process, from pricing to install. I chose to go with your company specifically because I felt very comfortable throughout our entire conversation."-Jason, MA, 12/16/15

"The person I spoke to was extremely helpful. Made the process easy and very informative. Price was also amazing!"-Stacy, MA, 10/17/14

Read more Intoxalock ignition interlock reviews & ratings:
Device | Intoxalock vs competition | Customer Service | Voluntary use | Installation locations

*Based on reviews and ratings from Trustpilot.

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