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Connecticut ignition interlock customer ratings & reviews

Intoxalock is a top rated ignition interlock providerIntoxalock is the #1 ignition interlock provider in the State of Connecticut with the most installation locations of any provider. and we pride ourselves on helping customers to live and drive responsibly. No complaint goes unanswered and we are committed to 24/7 customer service. We are proud to say that 85% of our customers said they would recommend us to their friends or family*. 

Read Intoxalock reviews from Connecticut customers about their ignition interlock and alcohol monitoring devices:

"Richard treated me with the utmost respect and poise and was a pleasure to work with!" –Michele, CT, 1/7/2016

"Frank was patient, professional, and knowledgeable. I appreciated his stellar customer service." –Joseph, CT, 1/6/2016

"It was easier than apple software." –Justin, CT, 1/5/201

"Rob was amazing and helped me with all my questions. He was very patient with me and I would recommend Intoxalock to anyone!" –Dianna, CT, 11/19/15

"She was knowledgeable and she went the extra mile in assisting with finding me the best location. Could not have been better." –Joe, CT, 11/12/15

"The best customer service I had in a LONG time. Friendly, knowledgeable and went above and beyond to help us with setting up an account for my son. I was not at all happy that we needed one by any means, but Laura who helped us made it so much easier." –Scott, CT, 11/10/15

"You made a difficult situation a little easier and were very responsive to my needs. Thank you." –Peter, CT, 11/6/15

"Lissa was very professional, and always returned my phone calls and helped me through the process." - Anthony, CT, 10/20/15

"I was very nervous about calling for the service, it's not exactly the most comfortable topic to discuss with a stranger. They handled everything very professionally and I had answers much quicker than I expected." - Ryan, CT, 10/17/15

"Jeff provided me with the most wonderful customer service experience I have ever had. His wonderful demeanor and customer service skills are truly exceptional. He was quick, effective, and pleasant. He got everything done in record time and even went above and beyond by calling the installer and setting up my appointment for me." -Vanessa CT, 8/07/15

"I was anxious about the entire prospect of installing an IID [ignition interlock device] but after talking some time with my customer representative (Jeff Lamb), I felt comfortable and like I was getting the best service for my money. Jeff explained everything to me very clearly and even took additional calls from me to clarify some points I wasn't sure about. He treated me kindly and with respect, and made the process about me and getting my life back on the road without hassle. I'm really pleased I chose Intoxalock for my IID [ignition interlock, car breathalyzer] service and may even keep them after the "recommended" time!!" -Angela, CT, 8/06/15

"My experience so far was great. Your employee known as Meg did an outstanding job, Helping me, Her knowledge and her demeanor deserve a BRAVO ZULU. You should be proud to have her as an asset to your company and look forward too working with you." –Mitchell, CT, 7/31/15

"My sales rep was courteous and efficient and returned a confirming phone call promptly." -Kathleen, 6/18/15

"Metrics was helpful,informative,and friendly. She walked me through every step,which I need after briefly dying. You should be proud to have her on your team!" -Mark, CT, 6/11/15

"Very nice customer service reps. They made setting up my install very easy and waived some of the usual fees. I only hope the unit itself doesn't have the same problems most other units on the market." -Seth, CT, 6/1/15

"I recently needed to get a IID [Ignition interlock device, BAIID, car breathalyzer] in my car and called the garage they said you need to go through on of these companies. The first on the list was Intoxalock so I clicked the link. Then I clicked have a customer rep call me and Dustin called me in 30 seconds. I had my device shipped in no time." -Jeffery, CT, 4/21/15

"After my initial call to Customer Support, I was taken care of with courtesy and respect. The agents were pleasant to speak with and knowledgeable with any questions I had. They were able to accommodate my requests and did it in a friendly manner. I would definitely recommend Intoxalock to others in need." -Daniel, CT, 5/5/15

"Thank you Brian, for solving my issue with my lease signing, multiple e-mails, and my experience to date in general, with Intoxalock. I appreciate the time you spent on the phone with me." -Gina, CT, 4/29/15

"Very friendly professional service." -Janice, CT, 4/23/15

"Great customer rep, a pleasure to deal with. Brian handled the details smoothly." -Eleanor, CT, 3/26/15

“Great and helpful experience. I was very happy the way I was treated Lissa was very helpful and understanding also very patient and although this is sort of a big deal in my life she made me feel like it wasn't. She treated me like a person and was very helpful in explaining the procedures and what I needed to do to proceed forward and get this done the most efficient way I am very grateful for her help and would recommend her to help anyone in my situation hands down thank you again.” –Israel, CT, 1/27/15

“Great experience! Intoxalock made the process of getting the IID [Intoxalock ignition interlock device, BAIID, IID, car breathalyzer] installed and set up super easy and painless! Thank you!” –Candyce, CT, 1/20/15

“Simple and fast. Brandy in customer service was great. Very knowledgeable and explained things very well.” –Todd, 1/20/15

Very good service from Brian, very helpful. Brain was great!” –Michael, CT, 1/5/15

“Very helpful - thanks! The customer service person I spoke with was very helpful, and answered all my questions. Nice job!” –Thomas, CT, 12/11/14

“Representatives took their time to explain things and were respectful and courteous. I spoke with Courtney and she answered all my questions professionally and made sure I understood everything she was telling me. I would recommend this company because of her professional attitude.” –Marco, CT, 12/3/14

“Extremely helpful. They were very helpful, had a sense of humor, and helped me setup my appointment for the following week. Intoxalock called to follow up with the appointment. Leslie was a great help, thanks for your help and understanding.” –Bruce, CT, 11/6/14

Read more Intoxalock ignition interlock reviews & ratings:
Device | Intoxalock vs competition | Customer Service | Voluntary use | Installation locations

*Based on reviews and ratings from Trustpilot.

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