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Intoxalock vs. Smartstart: How Two IID Providers Compare

Features SmartStart Logo Intoxalock Logo
Device design
  • Full numerical keypad, similar to an older cell phone model
  • Screen requires you to read it while testing, so you would need to look at the device while retesting and may need to pull over
  • One button
  • No need to look at device while driving to operate or retest
  • Sleep mode - Intoxalock devices have internal heaters, but you can put them in sleep mode if needed so they won’t draw power from your car
Blow pattern
  • Device uses blow-hum-blow pattern. This is difficult and distracting for many and can lead to lockouts
  • Simple blow-inhale-blow pattern that’s easy to master and perform even while driving
  • More than 2,000 locations, roughly only half of the locations Intoxalock has
  • More than 5,000 locations, more installation centers than any other provider, with 91 percent of customers within 15 miles of a location
  • Pricing info varies by state, and you must call to get the info for your state
  • $2.50 a day, with an optional device protection plan for $10 a month
  • Intoxalock offers bi-monthly payment options too
  • Customer support available 24/7 in multiple languages
  • Educational materials can be accessed in the Intoxalock Mobile app and customers can pay their bill and manage their account there too!