Recently Intoxalock received its 10,000th review on the electronics review site Trust Pilot. With these 10,000 reviews, Intoxalock was given 5 out of 5 stars. It’s the highest ranked ignition interlock provider, and ranks 13th overall in the category of Best Car Equipment and accessories on the Trust Pilot site.
High Rating is No Accident
Since Intoxalock began manufacturing and installing IIDs 25 years ago, the focus has always been on providing a reliable, safe, and easy-to-use product. On top of designing the an excellent product, we’ve also opened up 24/7 customer service phone lines where representatives assist customers no matter the time or the day. Customer service agents are highly trained to ensure that our customers receive the best care, including providing Spanish speaking representatives.
Our dedication to customer care shows through in the reviews we’ve received including:
· “Customer service was great. Was on the fence about which company I wanted to use and had spoken with several. After talking with Kari, my decision was made. Walked me through everything I needed to know. Patient, polite and professional.”
· “Very nice and professional and made sure all of our questions were answered. I would recommend this company to anyone in need of their services!!”
· “The gentleman that assisted me was very friendly and incredibly helpful. He carefully walked me through all of the steps and made me as knowledgeable as possible about what to expect.”
Service Centers Provide Top-Notch Care
Along with our phenomenal customer service, Intoxalock has gone out of its way to provide more convenient and easier installations and calibrations. With more than 2,600 service centers nationwide, it’s easy to find an Intoxalock certified installer near you. It also means that wait times for appointments are short, saving you time and money.
A Future with Intoxalock
Intoxalock continues to innovate with a focus on the customer. Our products ensure that drivers with our device have a safe driving future ahead of them. Whether court-ordered or voluntary, our ignition interlock devices help foster responsible driving habits.