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Home eLERT FAQ


What is Intoxalock Home eLERT?
When is Intoxalock Home eLERT used?
How do I order Intoxalock Home eLERT?
Where can I pick up Intoxalock Home eLERT?
How does Intoxalock Home eLERT work?
How much does Intoxalock Home eLERT cost?
Does Intoxalock Home eLERT require servicing?
What if I need an ignition interlock device and require home alcohol monitoring?


Q. What is Intoxalock Home eLERT?
A. Intoxalock Home eLERT is an affordable alcohol monitoring solution that is most commonly used at home but can be used whenever and wherever needed. Intoxalock Home eLERT utilizes Verizon Wireless to eliminate the need for a land-line allowing for portability and convenience. Top

Q. When is Intoxalock Home eLERT used?
A. There are many situations when Intoxalock Home eLERT is the appropriate solution:

    • In conjunction with an ignition interlock device (IID) requirement for Driving Under the Influence
    • In place of an IID requirement if you do not own a vehicle
    • Non-driving alcohol related offenses requiring alcohol monitoring as part of a sentence
    • Pretrial or probationary requirements
    • House arrest or an alternative to jail time
    • Voluntarily to help ensure sobriety and protect a loved one  Top

    Q. How do I order Intoxalock Home eLERT? 
    A. Visit us online at www.Intoxalock.com/ignition-interlock-devices or call toll-free (888) 283-5899. Our experienced customer service representatives will guide you through the process of ordering an Intoxalock Home eLERT and educate you on the use of your device. Top

    Q. Where can I pick up Intoxalock Home eLERT?
    A. Intoxalock will deliver your Home eLERT device to your home or the address you choose, usually the next day. Simply sign for the package, take it out of the box, plug it in and begin using. Top

    Q. How does Intoxalock Home eLERT work?
    A. After the Intoxalock Home eLERT is delivered, plug one end of the power cord into the right side of the case and the other into the proper power source. Position yourself about an arm’s length away so you can see your eyes in the mirror. Remove the hand held device, insert a mouthpiece and push the activation button. Follow the instructions on the LED screen and provide a breath sample. Make sure to provide a breath sample during each of your predetermined, random or requested testing times. Intoxalock Home eLERT is easy to use.  Top

    Q. How much does Intoxalock Home eLERT cost?
    A. Intoxalock Home eLERT may cost as little as $3.00 per day. It is an affordable solution at a low cost. Pricing varies due to the length of your requirement, how often you are required to service your device, and reporting requirements.  Top

    Q. Does Intoxalock Home eLERT require servicing?
    A. Intoxalock Home eLERT requires minimal servicing, as little as once every six months depending on your requirement. When it is time for service, Intoxalock will deliver a new device to your home or the address you choose. Simply change out devices and ship back the old one using the pre-paid label. All service and maintenance is done without you ever having to leave your home.  Top  

    Q. What if I need an ignition interlock device and require home alcohol monitoring?
    A. Intoxalock offers a cost effective alternative to multiple alcohol monitoring devices, programs and requirements. Intoxalock eLERT 24 combines ignition interlock functionality with the flexibility of home alcohol monitoring. Ask one of our sales representatives if this solution might be right for you. Call toll free (888) 283-5899.  Top

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